How Adept AI Agency collects, uses, and protects your personal information.
Adept AI Agency ("Adept AI", "we", "us", "our") is an Australian business that designs and implements AI-powered systems for trade suppliers and businesses operating in the Australian construction industry. Our services include AI quoting systems, automated invoice collection, customer inquiry management, and related workflow automation.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy applies to all personal information collected through our website at adeptai.com.au, via email, phone, discovery calls, and through the delivery of our services.
We only collect personal information that is reasonably necessary for us to provide our services and communicate with you effectively.
We collect personal information through the following channels:
We collect personal information only by lawful and fair means. Where practicable, we collect personal information directly from you.
We use your personal information only for the purposes for which it was collected, or for closely related purposes you would reasonably expect. These include:
We will never use your personal information for purposes unrelated to our services, or sell, rent, or trade your information to any third party for their marketing purposes.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, subject to strict confidentiality obligations. These may include:
We may also disclose personal information where required or authorised by Australian law — for example, in response to a court order, or to comply with our obligations under the Privacy Act 1988 (Cth).
Where we engage overseas service providers (for example, cloud platforms or AI infrastructure), we take reasonable steps to ensure those providers handle your information in a manner consistent with the Australian Privacy Principles.
Adept AI Agency builds and manages AI-powered systems. It's important you understand how AI tools may interact with data in the context of our services.
We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.
When personal information is no longer needed, we take reasonable steps to destroy or de-identify it securely.
No method of data transmission or storage over the internet is completely secure. While we take all reasonable steps to protect your information, we cannot guarantee absolute security.
Under the Australian Privacy Principles, you have the right to:
To exercise any of these rights, please contact us using the details at the bottom of this policy. We will respond to access and correction requests within 30 days. In some circumstances we may need to verify your identity before processing your request.
If you are dissatisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site.
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. Analytics data is aggregated and used to improve site performance only — it is not used to identify you personally.
Our website may contain links to third-party websites, platforms, or resources (for example, scheduling tools or social media profiles). These sites have their own privacy policies, and we are not responsible for their content or practices.
We encourage you to read the privacy policy of any third-party site you visit via a link from our website.
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a privacy complaint, please contact us:
We will acknowledge your enquiry promptly and aim to resolve any privacy complaint within 30 days. If we need additional time, we will let you know.
We'll give you a straight answer. No runaround, no legal deflection.
Email us directlyOr visit adeptai.com.au or book a discovery call.